here are a few questions that we often get asked about our competitions.
Click on any of the questions below to find the answers, or click here to see our general FAQs
Spin the Bottle: Why haven’t I received my activation email yet?
Make sure you check your junk or spam mailbox, sometimes it gets hidden.
Win a Campervan: Why doesn’t the captcha code appear in the box?
We use the captcha to ensure you are a real human being, not a robot. Please check your security settings on your computer and try again. A message may appear at the top of your browser saying your computer has blocked images (or something along these lines), click on this to allow the blocked content and hopefully the captcha code will appear like magic!
Win a Campervan: Why isn’t my on-pack code working?
Please double check the code you are entering, it should be in the following format AA11AA11AA11. So double check you have it right, and write it in super carefully.
Spin the Bottle: I think that I’ve lost a spin…
Be careful not to click the bottle too many times, if you double click, you may have spun twice without realising. You know what they say – patience is a virtue!
Spin the Bottle: The game appears to be skipping during play…
This often happens if your internet connection is slow, or you do not have the latest flash player installed. If you think your internet should be fast enough…click here to check your flash player.
Spin the Bottle: Why can’t I see the bottle when I log in to play?
This often happens if your internet connection is slow, or you do not have the latest flash player installed. If you think your internet should be fast enough…click here to check your flash player.
Spin the Bottle: I receive regular emails from you, so why can’t I can’t play?
You may be signed up to receive our newsletters, without having registered to play. Click here to register to play the spin the bottle.
