back to press releases

product recall: simply oat granola 550g

product recall: simply oat granola 550g

At Dorset Cereals we’re committed to making great tasting cereals, but unfortunately we have been made aware that a small number of packs of our simply oat granola 550g contain the following ingredients that shouldn’t be in the product and are not declared on the outer packaging: almonds, hazelnuts, and cashew nuts. We are really sorry for any inconvenience this has caused.

Only packs of Dorset Cereals ‘Simply Oat Granola’ 550g with the following best before date and production code printed on the bottom of the packaging are affected by this announcement:

24 02 2020 GCP9116 

If you have purchased a box of our Dorset Cereals ‘Simply Oat Granola’ with these codes and you have an allergy or intolerance to nuts, please do not eat it. Either take the product back to the store where you purchased it for a refund, or contact our consumer services team at pleasetellus@dorsetcereals.co.uk / 0800 5878901.  They will provide information on how to obtain a product replacement voucher.

Only this one batch of Dorset Cereals ‘Simply Oat Granola’ is affected by this announcement. No other Dorset Cereals products are impacted.

Again, we would like to apologise for any inconvenience this may cause and assure you that we treat any issue relating to allergies and food safety extremely seriously.

recent press releases